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Measuring success

Our evaluation model

Our evaluation model covers these 4 areas:

Reaction

We capture a simple workshop rating from participants at the end of the workshop (or following the completion of the e-learning).

Learnings

A high performing team consistently meets or exceeds its goals, contributing meaningfully to the success of the organisation. Key characteristics are diverse skills and perspectives, high levels of trust and collaboration, effective communication, agility and continuous learning.

Behaviour

After the learning has taken place (6-8 weeks), we ask participants if their behaviour has changed and if so, how. Here we can agree behavioural changes that you want to see, or we can allow respondents to simply explain their individual behaviour.

Results

These are the business results that you want to see. You would feedback to us on how you have evaluated these and the results.

"I thought it was a fantastic short course with a lot of additional resources to dive into - I intend to read through as many of those resources as possible in my spare time over the next few weeks. I think, and hope, that it will be a really useful and thought provoking module for everyone at the IPA. I hope it has extremely high take up around the IPA."

Louise Hinchliffe, Associate Director of Professional Development

"I feel more empowered because I understand myself better but I also have a tangible plan in place which will help get me to where I want to be. I have also been able to develop a more reflective and self aware outlook which has already benefited me hugely and I have no doubt will continue to do so for a long time to come."

"This was our first Unconscious Bias workshop and most people were not sure how we would benefit from it. It was a genuinely insightful session and stimulated exactly the sort of discussion and debate that this topic needs. We came away with some great ideas and the motivation to put them into action."

"The diversity and inclusivity workshop was a great eye-opener to the unconscious bias we all need to be aware of. It was incredibly interesting to consider the real business case for inclusivity – from having a better understanding of our client’s diverse audiences to shaking up our working practices to deliver a more innovative product."

"Working with The Hobbs Consultancy has been a real pleasure! They have collaborated with us throughout the process to truly understand our culture and the people within the Company, in order to tailor the training accordingly and ensure it’s a success."

HR, IPG Mediabrands

"The course challenged me to be really honest about what I want and why, and what is holding me back. It allowed me to see the areas of my life that were being determined by shame and fear and step outside of that so that I can show up as my full self. It really changed how I look at some challenging areas of my life and gave me a full understanding of just who it is I want to be a leader for and how to let go of the need to please everyone. I cannot recommend it highly enough."

Harriet, Journalist

"One of the most important training experiences of my career. Everybody deserves a fair chance to excel in the workplace. This course ensures that is possible."

Unconscious bias training attendee, Gravity Road

"After three sessions I have a renewed energy and confidence in my own abilities, the importance of my own values and beliefs, which allows me to contribute more at work without worrying about implications or consequences / and without getting dragged into other people’s issues. This also has a wonderful impact on my home life, allowing me to more ‘in the moment’ with my kids."

Stewart, Senior Design Consultant

"This was by far the best workshop I have participated in. An afternoon with Rox really helped me to better understand my values and their place in the workplace. Rox is friendly, professional and calm and is sensitive and supportive throughout."

Harriet, Events Manager, The National Gallery